Learning Team Reflection Essay Example for Free

Learning Team Reflection Essay Preparing Plan Actualizing a viable preparing plan is fundamental all together for an organization to be effective. An organized preparing plan for Landslide Limousines will guarantee representatives know about the company’s targets and objectives. As indicated by Bradley Stonefield, the preparation plan for Landslide Limousine will involve three key parts a lot of necessities appraisal, kinds of preparing techniques, and preparing assessments methodologies. Preparing offers dependable data and aptitude to a worker about the company’s possibilities and strategies. Appropriately prepared workers add to a company’s accomplishment of objectives and extreme achievement. Each colleague picked themes to assess and investigate viably and apply there pertinence towards the group conversation. Our first correspondence with Bradley Stonefield educated Atwood and Allen that he wishes to recruit 25 representatives and have an area in Austin, Texas. The second discussion with Mr. Stonefield prompted data in regards to the yearly net income of negative $50,000 in his first year and a development expectation of 5% over two or three years. Most as of late, Atwood and Allen has discovered that Mr. Stonefield predicts that his yearly worker turnover rate will be 10%, and his anxiety on cost for the preparation plan. The requirements appraisal comprises a few viewpoints rotating around the day by day tasks, singular representatives, condition, hierarchical and demographical data of a business. Operational Analysis Structuring an operational arrangement for the Landslide Limousine administration decides the productivity of different viewpoints inside the independent venture activity. Theâ process generally starts with a time of perceptions, the gathering of people playing out the investigation watches and takes definite notes on an everyday activity of the limousine business in the underlying stage. Intelligent thinking strategies help with incorporating the data utilized in the process with different numerical models and measurable examination. Operational investigation intends to decide if every territory of the association is contributing adequately to by and large execution and the promoting of organization technique. Utilizing the operational investigation to guarantee that the business Mr. Bradley needs to begin ought to adjust properly with the company’s key arrangement. By analyzing the current execution of the operational bit of a venture, and afterward estimating that against a built up set of execution boundaries and objectives, operational examination inside the business can uncover the company’s qualities and shortcomings just as any open doors for development with the people he might need to enlist for future work. With all the point by point data our group accumulated so as to best serve and give the correct data to this business, by directing an operational examination, this should look to analyze various practical zones inside the business; including key arranging, client results, and business results, budgetary execution, and nature of advancement. Presently, the target procedure ought to chiefly be to reevaluate existing procedures and decide how goals improve, how costs limited and even, once in a while, disposing of an undertaking. Operational investigation can be a generally straightforward procedure for the organization and important in helping another undertaking. Through a couple of reasonable strides all the while, Landslide Limousine needs to survey their profitability and conceivably reallocate speculations to guarantee exercises inside the organization are in accordance with the private venture company’s technique. Studies demonstrate that setting up a calendar benefits the fulfillment of the procedure. This procedure may diagram the course of events and assets vital for finishing the operational examination. Layout techniques and strategies as needs be and cling to them during the procedure. Gather data to give key experiences into genuine execution in correlation with vital arranging and execution objectives. Complete an investigation hole to distinguish and report execution, cost and advantages dependent on an examination of the genuine exhibition information. Segment Analysis As per Bradley Stonefield, the segment examination that should be address is a particular populace to depict the independent venture and its attributes, for example, salary level, historical verifications, driving records, area and compensations. A segment examination is valuable in a marketable strategy, to depict the populace where the business is found. Pay level information is a decent marker of residents’ spending power. Pay decidedly relates with retail consumptions in numerous item classifications. During market assessment, retailers take a gander at the middle or normal family pay, and look for a base number of families inside a specific salary go preceding building up a business or setting costs. Another normal practice is to dissect the dispersion of family earnings. Various organizations may dodge very high or low-salary territories. Some claim to fame design stores target salaries above $100,000. Personal investigations frequently mentioned by businesses for work u p-and-comers during work screening, particularly on competitors looking for a place that require high security or trust. Customarily, personal investigations regulated by an administration organization for an ostensible charge, however perhaps managed by privately owned businesses. Record verifications can be costly relying upon the data mentioned. Consequences of a personal investigation normally incorporate past work confirmation, record, Driving history for an independent venture viewpoint and criminal history. Mr. Stonefield is keen on finding a limousine organization inside the Austin, TX region. An independent company is probably not going to rule a specific market in a city. In any case, key utilization of area based advertising can make you a viral hit in your suburb or road and this might be everything necessary to twofold the turnover in the limousine business. Area based administrations can give the organization data about what number of individuals check in for a specific territory or business, which has checked in regularly and what number of individuals have utilized a proposal of this so rt of administration. This sort of data can be helpful in surveying the accomplishment of the company’s area based advertising program. The normal pay for a Limousine Driver is $12.85 every hour in the territory of Texas in 2011. Individuals in this activity for the most part don't have more than 20 years’ experience. Pay for this activity rises consistently for progressively experienced laborers, however goes down altogether for the couple of representatives with over 20 years experience. Limo drivers have restricted profession advancementâ opportunities. Some gain administrative or the executives positions, while others train new drivers or get favored movements. Moving into a dispatching or administrative job is another decision for experienced limo drivers. Authoritative Analysis Authoritative Analysis for this organization is a methods for estimating how the independent venture will do and how to distinguish approaches to improve the organization so as to guarantee accomplishment into the eventual fate of the organization. A key route in setting up this angle is to utilize the SWOT examination. This represents qualities, shortcomings, openings, and dangers. These elements make up the majority of the way the investigation and be broke down and can give an in extraordinary subtleties a truly decent sign of how Landslide Limousine will do and how it could be required to do push ahead later on in making benefits. The aftereffects of the investigation will support Mr. Stonefield have the option to use sound judgment and improve any efficiencies while without rolling out any significant improvements. Qualities inside Landslide administrations are typically the beginning stage for this organization. Inside/outer variables should incorporate a steady workforce, techniques and straightforward methodologies are an approach to standard the absolute parts of all nearby business inside the zone is which this is a key viewpoint. Shortcomings can emerge out of every extraordinary area and can be boundless. This may incorporate maturing offices, conceivable unpracticed/amateurish drivers, obsolete hardware, buying of value vehicles armadas, value/bundles, and territories of fortes. Openings ought to incorporate new market manifestations, shopper based areas, overhead, and obligations. Presently, dangers might take on another perspective inside the business. These can go just from nearby networks administrations to government items/administrations to the guidelines and guidelines. Singular Analysis Certain standards show in practices of individual individuals and influence bunch elements. Undertaking capacities incorporate practices, for example, recognizing errands, planning, explaining and summing up. Singular Analysis based off various levels as well as administrations gave by the limousine administration help to unravel if business needs are met. This sort of examination can be based off a wide stream of studies in business. This particular examination can have a bigger number of detriments than preferences required so as to discover approaches to being aâ business. Figuring out how to function adequately in a gathering circumstance is the way to achievement in numerous callings in business. Learning key approaches to get the business from slither, walk, run stage is another way representatives have the benefit of figuring out how the parts of business work in the network. Natural Analysis This examination sweep can help with understanding the more extensive setting in which people are working in. By contributing time, distinguishing key patterns and natural elements to acquire data for private venture inside the districts in which we need to base our business and all the examinations that are incorporated. Some independent companies and associations every now and again decide to audit the outside components all the while, however it is critical to consider the inside condition factors. These may incorporate taking a gander at the organization’s inside limits and assets, and anticipating how to chang

Graduation Speech -- Graduation Speech, Commencement Address

It has been said that the most ideal approach to make your fantasies work out as expected is to wake up. Yet, as I think back about our years together at Lafayette, I understand it takes a great deal more to achieve your fantasies. Battles, triumphs, delights, distresses, understandings, disarrays, these cognizant encounters have prepared for us to be here today around evening time, driving us to the acknowledgment we had always wanted. This function today denotes the conclusion to four nerve-wracking, constant, years and the start of something which, albeit hard to anticipate, is destined to be in any event the best experience we as grown-ups have set out upon yet. The achievement, which we will defy and the numerous difficulties, which lie ahead, will think about the aptitudes, we have procured together. Our brains have been tested, extended, and sustained by our instructors. We got learned in Math, Science, English, History, and the Arts, and with this information we had the option to plot sensible courses for our fantasies. Our instructors turned into our tutors and as a rule our dear companions. It is because of their consolation and earnest conviction that we ...

Im Already Stressed

Im Already Stressed My morning began with a quick text to my biggest supporter and best friend: Im already stressed. I continued on to whine and complain about the difficulty of my upcoming classes (especially PSYC 100!!!!), my lack of preparation, and the huge sum of money I would spend on books all before the first day of class. And for any college student, this is not unusual. Photo from Makeameme.org But what my best friend responded with will forever change my view on a new semester, or any new challenge: Lets tackle this one thing at a time.  Books are inevitable, but you made about that over break working. Youre smart and capable, but you dont get straight As being smart and capable. You work your butt  off to get what you want. In one text message, my fear and anxiety began to melt away. I felt myself becoming excited about  my new classes. And while every college-level class is difficult, I realized that the only way to succeed in college is through hard work and incredible determination. It seems to be the same story for all. At first, the feeling of stress and pressure. Then, a rush to get everything prepared and organized at once. Finally, the realization that each step must be taken one at a time, and then finding the right balance between preparation, organization, and achievement. For any high school senior who recently committed to this amazing university, or for any high schooler worried about college, this is a post for you and you only. The first semester of college will be difficult and it will be stressful, but it will lead you to incredible opportunities and unimaginable adventures. Rachel Class of 2020 I am studying Middle Grades Education with concentrations in Social Sciences and Literacy in the College of Education. Although I now reside in Champaign, I am originally from Vernon Hills, a Northwest suburb of Chicago.

Women in Ancient Rome - 1214 Words

Roman Women The Romans believed that women were the weaker sex. Families mourned when a baby girl was born, and sometimes girls were exposed - left out in the cold to die - if the father was displeased. Often daughters were hated by their fathers. Doctors thought that a woman’s womb moved about inside her body, from her stomach to her legs, and caused hysteria, fainting and fits. However highborn a woman was, she was not a citizen and could not vote. Women had few legal rights, and were dependent on their fathers or husbands. This left them in much the same position as the slaves, who also could not vote and were dependent on their masters. Yet a woman slave, in turn, had a harder life than a male slave. Women slaves could be sold†¦show more content†¦Augustus may have boasted that he controlled his third wife, Livia, but his ‘control’ had no discernible effect on her, for she did just as she pleased. A wealthy women spent her time discussing poetry, law and literature, and trying to influence politics through her husband. Claudius’ fourth wife, his niece Agrippina, murdered him to make way for her son Nero to become emperor (though Nero in his turn had both Agrippina and his own wife murdered). Women wore a dress (stola) and a cloak (palla). Both the inner and the outer stola were made of wool or linen, though wealthy women could wear cool silk from China, or cotton from India. Women had separate baths, or else went in the morning. A wealthy woman suffered for her beauty (though not as much as her slaves did, who might have to spend hours intricately curling and plaiting her hair). According to Martial, she kept her beauty in a hundred boxes. To prevent baldness, her slaves would rub into her scalp a mixture of rats’ heads, rats’ dung and pepper. She would pluck her eyebrows, prepare her skin with a face pack of bread and cream, and then apply powdered chalk or white lead to achieve the fashionable pale complexion - often poisoning herself in the process. Red ochre coloured her cheeks and lips, and eye shadow was made from ash or antimony. False teeth, if needed, could be imported from Germany; sweets freshened her breath. Hairpieces were made from hair taken from slaves. A coloured wax picture survives from aShow MoreRelatedWomen in Ancient Rome Essay1601 Words   |  7 PagesWomen in Ancient Rome In Roman times women were treated differently depending on their class, and family background. However Roman women off all social classes were expected to assume, that they were merely possessions of their fathers and then of their husband. Many Romans told a story (below) about a woman named Cornelia, a Roman woman of the second century BC: An upper-class women from Campania was staying with Cornelia, a mother of the Gracchi brothers. SheRead MoreWomen of Ancient Rome and China Essay2040 Words   |  9 PagesWomen of Ancient Rome and China Women in ancient Rome and China were very different but quite similar as for as their treatment and roles were concerned. In both cultures they were under the protection of their fathers until they married. When they married they were to stay home and be wives, they were not formally educated and learned to manage their households. They were not allowed to disgrace their families in any way and were inferior to men from the moment of birth. Chinese women whetherRead MoreWomen of Ancient Rome China805 Words   |  4 PagesThe empires of Rome and China were very great ones, they both had many similarities and differences in the way they ran their empires. One major difference was the way they treated their women. Both Chinese and Roman women were unequal in social status than the men of the empires were, but they were definitely treated different in both empires. Women of China were treated quite harshly and were expected to take orders at all times by their husbands, and were to ser ve them always. This started toRead MoreWomen s Role Of Ancient Rome1881 Words   |  8 PagesLorina Dzhamankulova HIST-110 Paper #1 Women’s role in ancient Rome Ancient Rome was one of the biggest and most influential civilizations in history. The world we know would not be the same without its involvement. Romans practically shaped the Western history, which influenced the whole world as the result. They affected the modern government’s systems, laws, arts, literature, languages and even religions. The importance of it is great and undeniable. Unfortunately, most of the works andRead MoreEssay about No Freedom for Women in Ancient Rome1217 Words   |  5 PagesWhen in Ancient Rome, women were granted barely, if any, freedom at all. These women were not viewed as their own person or respected as a part of society or even a human being. They were not even granted their own proper authority to a nice strong household. The conceiving of a child and the expectations of an ideal woman stayed the same throughout most of Ancient Rome’s history, although some did improve after a while. The rights among the Ancient Romans were unequa l and very unfair to women in theirRead MoreEssay on Forgotten Half of History: Women in Ancient Civilization1569 Words   |  7 Pages Women in Ancient civilizations could be seen as a backbone for women today. Women are often seen as inferior to men and their vital role in the unfolding of ancient civilizations. There have been many vital roles that women have played throughout history. Women in all Ancient civilizations faced many of the same hardships, prejudices, and struggles. Two specific ancient civilizations, which had similar aspects, were Ancient Egypt and Ancient Rome. In these two ancient civilization, women playedRead MoreWomen During The Ancient World1445 Words   |  6 PagesIn the ancient world, women were generally discriminated and deemed inferior to men. As a result, women in various civilizations were expected to uphold sexist stereotypes, which limited their freedoms and abilities. Two such civilizations were Ancient Rome and Early Modern England. England during the 15th and 16th centuries supported the Anglican faith. Women, by divine belief, were created as subordinates to men; the rationale for this constitutes the creation of Eve from Adam’s rib,Read MoreRole of Women in Ancient Roman Society Essay1341 Words   |  6 Pages The role of women in ancient Rome is not easily categorized; in some ways they were treated better than women in ancient Greece, but in other matters they were only allowed a very modest degree of rights and privileges. One thing that does seem clear is that as the city-state of Rome evolved from its early days into a more complex society; women were not always limited to secondary roles. In some areas of Roman society, women were allowed more freedoms than in many other ancient civilizations. Read MoreWomen s Influence On Women1545 Words   |  7 Pageshistory until about the last couple century’s women have had not as many rights compared to their male counter parts and this was especially evident in the ancient world. However women had more rights in places for example they had a bigger role in society compared to that of Greek women in ancient Greece. Women were cogs in a patriarchal dominated society woman were very much under their husbands control according to law and the most important role of women was to raise the children and work at theRead MoreAncient Roman Clothes And Cosmetics Case Study876 Words   |  4 PagesAncient Rome History Assignment Topic: Clothes and Cosmetics By Vanshika Part B: Inquiry Questions Key Inquiry Question: How does Ancient Rome affect what clothes and cosmetics are produced today? What did the cosmetics consist of,were the materials harmful for your skin and how has that changed today? How did the clothes vary between different genders and ranks of people? Did everyone in the Ancient Roman society have access to clothes and cosmetics? Part C: Extended

10 Argon Facts - Ar or Atomic Number 18

Argon is atomic number 18 on the periodic table, with the element symbol Ar. Here is a collection of useful and interesting argon element facts. 10 Argon Facts Argon is a colorless, flavorless, odorless noble gas. Unlike some other gases, it remains colorless even in liquid and solid form. It is nonflammable and nontoxic. However, since argon is 38% more dense than air, it present an asphyxiation risk because it can displace oxygenated air in enclosed spaces.The element symbol for argon used to be A. In 1957, the International Union of Pure and Applied Chemistry (IUPAC) changed argons symbol to Ar and mendeleviums symbol from Mv to Md.Argon was the first discovered noble gas. Henry Cavendish had suspected the elements existence in 1785 from his examination of samples of air.  Independent research by H.F. Newall and W.N. Hartley in 1882 revealed a spectral line that could not be assigned to any known element.  The element was isolated and officially discovered in air by Lord Rayleigh and William Ramsay in 1894. Rayleigh and Ramsay removed the nitrogen, oxygen, water, and carbon dioxide and examined the remaining gas. Although other eleme nts were present in the residue of air, they accounted for very little of the total mass of the sample.The element name argon comes from the Greek word argos, which means inactive. This refers to the elements resistance to forming chemical bonds.Argon is considered to be chemically inert at room temperature and pressure.Most of the argon on Earth comes from the radioactive decay of potassium-40 into argon-40. Over 99% of the argon on earth consists of the isotope Ar-40.The most abundant isotope of argon in the universe is argon-36, which is made when stars with a mass about 11 times greater than the Sun are in their silicon-burning phase. In this phase, an alpha particle (helium nucleus) is added to a silicon-32 nucleus to make sulfur-34, which adds an alpha particle to become argon-36. Some of the argon-36 adds an alpha particle to become calcium-40. In the universe, argon is quite rare.Argon is the most abundant noble gas. It accounts for about 0.94% of the Earths atmosphere and a bout 1.6% of the Martian atmosphere. The thin atmosphere of the planet Mercury is about 70% argon.  Not counting water vapor, argon is the third most abundant gas in the Earths atmosphere, after nitrogen and oxygen. It is produced from fractional distillation of liquid air. In all cases, the most abundant isotope of argon on the planets is Ar-40.Argon has many uses. Its found in laser, plasma balls, light bulbs, rocket propellant, and glow tubes. Its used as a protective gas for welding, storing sensitive chemicals, and protecting materials. Sometimes pressurized argon is used as a propellant in aerosol cans. Argon-39 radioisotope dating is used to date the age of ground water and ice core samples. Liquid argon is used in cryosurgery, to destroy cancerous tissue. Argon plasma beams and laser beams are also used in medicine. Argon may be used to make a breathing mix called Argox to help remove dissolved nitrogen from the blood during decompression, as from deep-sea diving. Liquid a rgon is used in scientific experiments, including neutrino experiments and dark matter searches. Although argon is an abundant element, it has no known biological functions.Argon emits a blue-violet glow when it is excited. Argon lasers exhibit a characteristic blue-green glow.Because noble gas atoms have a complete valence electron shell, they are not very reactive. Argon does not readily form compounds. No stable compounds are known at room temperature and pressure, although argon fluorohydride (HArF) has been observed at temperatures below 17K. Argon forms clathrates with water. Ions, such as ArH, and complexes in the excited state, such as ArF, have been seen. Scientists predict stable argon compounds should exist, although they have not yet been synthesized. Argon Atomic Data Name Argon Symbol Ar Atomic Number 18 Atomic Mass 39.948 Melting Point 83.81 K (189.34 C, 308.81 F) Boiling Point 87.302 K (185.848 C, 302.526 F) Density 1.784 grams per cubic centimeter Phase gas Element Group noble gas, group 18 Element Period 3 Oxidation Number 0 Approximate Cost 50 cents for 100 grams Electron Configuration 1s22s22p63s23p6 Crystal Structure face-entered cubic (fcc) Phase at STP gas Oxidation State 0 Electronegativity no value on the Pauling scale Bonus Argon Joke Why dont I tell chemistry jokes? All the good ones argon!

Bullying and Individual Person Free Essays

Argumentative Essay on Bullying Bullying is a constant problem in schools today. It starts off with annoying comments, but esculates up to more severe matters. A lot of us have seen it happen, and a lot of us know how it feels. We will write a custom essay sample on Bullying and Individual Person or any similar topic only for you Order Now No one likes being bullied. People look at it as ignorant kids,but bullies are truly criminals,stealing other human-beings self-esteem and at times people end their lives. First of all, bullying is a crime, because of the serious effects and impact it can have on a individual person. And once a person has been robbed of their self-esteem they can suffer from mental and physical problems, drop out of school and mabey even comiit suicide. Many people today can still recall them humiliating days at the hands of their class bully, mainly because bullies usually don’t operate alone. They usually sycophantic the person which means(making their victims attempt to win them over or be a personal flunky so they would stop bullying them. Bullies are everywhere in small communities, big communities,parks,mall,streets,but most of all bullies are found at school. Bullies gain control over other kids by physical attacks, punching,kicking and choking for instance. Another form of control is emotional attacks like insults,name calling,spreading rumors and threats. Social attacks are a form of bullying that singlr out kids in of groups of others. The horrible events can start for many reasons including jelousy,gender bias or rasicm;it isn’t right. They terrorize and and harass their victims, ripping apart their self-esteem and attacking their insecurities until the unthinkable happen; violence or even tragic. People often think that bullies don’t see the effects of their actions, or that they don’t understand what they are doing to others. The thing is, bullies don’t understand what they are doing. Whether the bullies are kids are adults, they know its wrong. Bullying someone is abuse. What are we to do, send half of Americans to jail? Half of American kids wont end up in jail because they have other alternatives. For instance, bullies could be required to do community service,thearopy, or be shown a prison to show them what they future could be. In addition, parents, schools, and kids need to work together. The problems wont resolve on their own. We need to look at the facts of each situation and take the right hand to solve the problems right. We need to stand up to bullies and not them rip us out our self-esteem. Bullies must face some kind of consequence for all the tortur they did. What I would do is take them to Louisiana state prison and let them see what a real bully life is like. When I interviewed a student who got bullied a few times, he said he really didn’t care what happen to the bully, he just wished he wasn’t born. That’s the type of ways some bully victims feel, which is bad. So we got to stop this. I think one good trip to Louisiana state prison would be rally good for each bully we catch. It would show them what a real bully is. How to cite Bullying and Individual Person, Papers

Sales Management Case Study of Panacea

Questions: 1. If it decides to expand its sales force2. If it decides not to expand its sales force Answers: 1. Considering the case study of Panacea, it can be said that if the organization would consider increasing its sales force, then the organization would acquire both positive and negative results from the market place. If the considered organization decides to expand its sales force then possibly it can increase its sales presence, its brand awareness and cam established a stronger customer base. Most importantly, the considered organization can also have a larger sales stuff in the organization as per the reason that increase in sales force would force the company to recruit more employees (Arnett, Wittmann, 2014). Therefore, in form of one of the core competencies, the organization would get a strong employee base. On other hand, by expanding the network of sellers and resellers, the organization could manage to have wider and more firm brand awareness in affordable expense. However, in terms of disadvantages, it can be said that the organization may have to expand its operational expense rate as per the fact that by implementing more sales force, the organization would have to expend more money on the employees. Most importantly, if the organization would not increase its management power alongside increasing the sales force, then possibly the organization would have to face employee management issue (Dychtwald et al., 2013). On the other hand, if expansion of the sales force could be granted as an aspect of change management, then strong resistance from both of the management and employee ground of the concerned organization can arrive (Johnston Marshall, 2016). If the organization would expand its sales force then it would be essential for them to strengthen its workforce diversity. 2. On the contrary to the first question, if the considered organization would not consider expanding its sales force then the organization would not be able to attract and acquire a bigger target market. Therefore, it can be predicted that the organization could possibly face disappointing sales growth. However, if the current sales force is managing well to accomplish the organizations desired profit margin, then it is to suggest that the organization should think about increasing its sales force later (Johnston Marshall, 2016). On the other hand, it is to contemplate here that if the organization would not consider increasing its sales force, then it is possible that the pressure would increase among the present staffs. Consequently, they would lose motivation and would not prefer to show loyalty towards the organization. Most importantly, if the considered organization would not prefer to expand, then it is possible that the enterprise would lose market growth and at the same ti me could not compete with the rival organizations (Ogilvie et al., 2017). Therefore, it is indicative of the fact that without an expansion in the sales force, it would be hard for the organization to stay less vulnerable towards the changing trends of the market. Therefore, considering the case, it is to recommend that the organization should increase the volume of its sales force. However, if the organization would not increase its sales force, then possibly it would have to train it present sales force, so that they can easily befit themselves in changing trends of the market. References Arnett, D. B., Wittmann, C. M. (2014). Improving marketing success: The role of tacit knowledge exchange between sales and marketing.Journal of Business Research,67(3), 324-331. Dychtwald, K., Erickson, T. J., Morison, R. (2013).Workforce crisis: How to beat the coming shortage of skills and talent. Harvard Business Press. Johnston, M. W., Marshall, G. W. (2016).Sales force management: Leadership, innovation, technology. Routledge. Ogilvie, J., Rapp, A., Bachrach, D. G., Mullins, R., Harvey, J. (2017). Do sales and service compete? The impact of multiple psychological climates on frontline employee performance.Journal of Personal Selling Sales Management, 1-16.